Incident Responder (English)

12 juli 2022

Job Overview

  • Date Posted
    12 juli 2022
  • Locatie
  • Vervaldatum
    --
  • Geslacht
    M / V

Functie omschrijving

Would you like to work in one of the most well-known companies worldwide, in a 24/7 environment with opportunity to grow within the company? Then you might be the person we are looking for.

Our role

What can you expect from us:

  • Working with one of the most beloved online marketplaces worldwide
  • Learning is our habit – we provide all study materials!
  • We have people to support you in your growth
  • Hands-on training of all aspects of the role

Your role

As a team member, you will be responsible for:

  • Communicating with audiences of different technical abilities
  • Maintaining calm professionalism under pressure
  • Identifying customer / revenue impact
  • Creating, tracking and co-ordinating production incident tickets
  • Engaging the right on-call to resolve customer or revenue impact

As an individual, you are not afraid of:

  • Handling simple server hardware tasks (hard disks, memory, battery changes)
  • Learning about navigating the operating system
  • Following documented procedures

Requirements

  • The ability to learn quickly
  • Willing to get the RHCSA and CCNA certifications
  • Good English verbal and written communication skills
  • The ability to work 8 hours per shift within a 24/7 pattern

If you are interested and you recognise yourself in the profile above, please apply by sending your resume and motivation to alexandra.colinadacosta@recruitment